Frequently Asked Questions
The easiest way to buy a product is online via this website. Products are found under the "Shop" tab.
You can cancel a product by going to the shopping cart and clicking the "x". If you would like to cancel a submitted order, go to the "Contact" tab and send us an email or contact me by phone after 4pm.
We don't offer a method for returning a product. However, if you're not satisfied with the product contact us via the "Contact" tab and we'll offer a refund on the product.
Yes, we guarantee that even the fussiest of pooch will love our freshly made product. However, if they don't love it, we'll refund your money.
Click on the "Shop" tab. Select the product you want to order, select the quantity, add to cart and then checkout.
Free local delivery (Caloundra - Maroochydore) is available for orders over $20. Pick-up is available from Sippy Downs and we are currently working on other pick-up sites.